American College of Attorneys Best of the Bar Award
10.0 Avvo Superb Lawyer Rating
Top 100 Trial Lawyers Award
Orlando Top Lawyers 2012 - 2024
Best Lawyers in America Award
Super Lawyers 2024 Award
Florida Legal Elite Award
Best Lawyers 2024 Award
Orlando Sentinel Best Bets Lawyer Award

Why Are Insurance Companies Looking at Facebook?

Back To Personal Injury Law Video Help Page

Back To Personal Injury Law Video Help Page

As Orlando personal injury attorneys who deal with insurance companies on a regular basis, we make sure to advise clients of the troubles associated with social media.

Our video above is a caution: Anyone who has been injured needs to be aware that, while their personal injury claim is pending, posting anything on social media is a bad idea.

Insurance providers use social media for intelligence gathering.

Insurance companies looking at Facebook, Google+, Instagram, Snapchat, You Tube, Pinterest and other social sites realize there is a gold mine of information that can be used against claimants. Insurers research a personal injury claimant’s Facebook page or other accounts in order to justify the denial or reduction of financial compensation—sometimes even when a claim is legitimate.

Speak with an experienced Florida attorney at our firm today.
Call 855-Kramer-Now (855-572-6376)

Facebook Can Destroy a Personal Injury Claim

The most blameless photograph or comment thread can be misinterpreted or used to misrepresent the facts. People use social media 24/7. They are not thinking that a comment about driving to the grocery store or going to watch the grandkids play baseball might be detrimental.

What is more, tightening the privacy settings so that posts can be seen by “friends only” does not completely stop online surveillance. A friend with a Facebook app may take a picture of the personal injury plaintiff at a party or mowing the grass, and send the picture to a third party, after which it goes viral. There is also the ever-present tactic whereby insurance companies themselves use photo and video surveillance on injury victims.

All of these situations may jeopardize a personal injury case. It is not just photographs and comments that someone posts online. It boils down to the individual’s actions in general. A plaintiff’s activity should support and portray their personal injury claim. The best advice is to stay away from situations that may compromise your case.

And as we explain in the video, even if comments, photos or videos taken from Facebook or other social media sites do not come in at trial, incriminating digital records—whether contrived or genuine—could still negatively affect your settlement prospects.

Be careful of what you write or upload online.

Insurance companies looking at Facebook, Twitter and other sites want to identify insurance fraud and reject bogus claims filed by people who try to exploit the system.

Regrettably, some insurers try to find any possible evidence they can in order to justify not paying legitimate claims, or paying as little as possible. That is problematic. Depending on the facts of the case, the court may grant discovery for the person’s social media account, meaning anything posted may potentially be used in the lawsuit as evidence against the claim.

You can harm your case by using Facebook, Twitter and the countless other social media networks. What should not be detrimental can become detrimental. Once something is posted, it is there for all to see.

If you have any questions about your social media presence regarding a personal injury case or any other legal matter, do not hesitate to contact TK Law.

Get Help with Legal Issues Now! – Call 855-Kramer-Now (855-572-6376)
Back To Video Help Page

Free Case Review

All free case evaluations are reviewed by our legal team. For immediate assistance, please call us at 407-834-4847.

quick Links


Make Your Best Decision Today


Schedule your case review so we can help you.



During your consultation we’ll review your options and see if we’re a right fit for you.



If we take on your case, you’ll be represented by the best.

Get Your Free Case Evaluation Today

The Orlando divorce lawyers at TK Law are deeply committed to the individuals and families they serve. We are here to help you resolve each legal concern so you can regain control and move forward with your life. You will also have a steadfast, accomplished advocate in your corner to fight for what matters most if a dispute goes to trial.

We know how overwhelming conflict can be and how painful it is to see a marriage end. We will guide you through this difficult process before, during and after your divorce.

Contact our offices today to schedule a confidential consultation with one or our family law attorneys, or call us at 855-572-6376.



Our best awards are
client victories

Roy P.
Mar. 2024
Read More
Gastell and Kayla were awesome! They helped me make it through a very challenging time in my life with kindness and compassion. They were always available to answer my questions and kept me up to date. Their counsel was extremely helpful in aiding a resolution that I am very satisfied with.
Carmen D.
Mar. 2024
Read More
I give this law firm a 5 star. Ray and Janelise helped us with our probate issue and made the process a lot easier for us to finalized all of it. We're very thankful to this law office and recommend them for any legal issues.Thank you Janelisse and Ray and the entire office .
Alysia T.
Jan. 2024
Read More
I am thankful to Janelise and Kayla at TK Law for a fantastic job. Kayla guided me through every step of my divorce process. She is patient, professional, and honest. I highly recommend them!
Chris O.
Dec. 2023
Read More
This was first experience hiring a law firm and I am very happy that I hired TK Law. My attorney Janelise and Paralegal Kayla were kind, knowledgeable and made the process easy. They were quick to respond when I needed revisions to my document and the final outcome was perfect. If I ever need legal help in the future, I will not hesitate to contact TK Law again.

*Top-rating from clients and award publications such as Orlando Weekly, US News & more.​


Schedule Your Case Evaluation

We offer payment plans, accept credit cards, are available for evening appointments and our main office is conveniently located right off of I-4, between 436 and 434. For immediate help call: 407-834-4847.


The information found here is for general information purposes only. Nothing on this site should be taken as legal advice for any situation or individual case. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.


Phone: 407-834-4847
999 Douglas Ave #3333, Altamonte Springs, FL 32714

Service Areas

Orange & Seminole County, Florida.